Windsor Trucking Solutions, LLC ("Company") is
committed to safeguarding your privacy on our website located at www.complydq.com and our related mobile app.
a manner that is easy to understand. If there is something you do not
understand about our privacy practices, please feel free to contact Legal at [email protected].
provided, or information obtained, other than through the website and our
related mobile app. We may change this policy from time to time so please check
back often. If we significantly change our collection, use, or disclosure
practices, we will try to send you a notice via email if you have provided us
with an email address. Please keep in mind that some of the services mentioned
specifically in this policy may not be available on the site at this time. This
What information does Company collect from you?
We collect information in several ways. Some of the
information we collect is personal to you. Other information is anonymous. We
collect the following categories of information:
registration, we ask for your name, company, email address, and phone number
you use our driver mobile app, we ask for your name, email address, home phone,
mobile phone, emergency contact, emergency contact phone number, hire date,
termination date, date of birth, commercial driver status, license number,
state, endorsements, license expiration date, class, restrictions, and active
your company uses our app, we also ask for the name, city and state of your
company, address, postal code, phone number, DOT#, federal employer ID, and
motor carrier number.
you use our app, you and your company will have the ability to upload certain
documents that contain your information.
These include: driver
application, release of background info and inquiry, additional drug test
results, driver road test certification, driver road test examination, carrier
drug and alcohol policy receipt, long form medical, entry-level driver training
certification, hazardous material training certification, social security,
card, Form I-9, driver data sheet, pre-employment drug & alcohol test,
medical exam certificate, commercial driver's license information, MVR records,
and annual review of driving record, violations and certification.
you report a problem with our site or services we will collect contact
information along with a description of your problem
you contact us via the company email address, we will collect your contact information
and any information you include in your email
you subscribe to our Service, we ask for certain information including your
mailing address, phone number, email address and payment information
you post in interactive areas of our website such as community forums
customize our service for you, we and our partners may collect precise location
data, including the real-time geographic location of your computer or device.
This location data is collected anonymously in a form that does not personally
identify you. We may obtain your consent on your first use of the service
you visit and navigate our site, use our applications or third party sites, or
open our emails, we may collect technical information about your use of our
site including IP address, device identifier, and viewing information.
you use our mobile app, we collect GPS location data and information about your
you use our mobile app, we collect data that allows us to identify your mobile
How do we collect information from you?
We collect much of the information listed above directly
from you when you submit it on our website or in our mobile app. This includes
information such as registration information, contact information, user
submissions, and public postings. If you do not want to share your information,
you can choose not to participate in a particular service or activity.
– Cookies and Other Technology
As part of offering and providing customizable and
technologies to store and sometimes track information about you. We may use
these technologies to:
you with personalized content based on your use of our site and mobile app
you to more easily use our site and mobile app by remembering and using contact
information, purchasing information, and registration information
monitor and analyze the use of our site and its traffic patterns to help improve
our site and services
us with ad reporting functions such as to learn which ads are bringing users to
The types of technologies we use include: Cookies. A
cookie is a small amount of data that is sent to your browser from a Web server
and stored on your computer's hard drive. Cookies enable us to identify your
browser as a unique user. Cookies may involve the transmission of information
from us to you and from you to us. Cookies may also be used by another party on
our behalf to transfer information to us in accordance with their privacy
policy. Some cookies are "persistent cookies." They are used by us
each time you access our website. Other cookies are called "session
cookies." Session cookies are used only during a specific browsing
session. We may use a session cookie, for example, to remember that you have
already navigated through a particular menu, or that you have entered in age
information for a portion of a site that is restricted by age. We may also use
"analytics cookies" that allow web analytics services to recognize
your browser or device and, for example, identify whether you have visited our
website before, what you have previously viewed or clicked on, and how you
found us. This information is provided anonymously for statistical analysis
only. Analytics cookies are usually persistent cookies.
You may disable browser cookies in your browser or set
your browser to warn you when a cookie is being sent. You may lose some
features or functionality when you disable cookies. Remember, also, that
disabling cookies is browser specific. If you log on using Internet Explorer,
you must also disable cookies in Safari if you use that browser at a different
Web Beacons. We also employ a software technology
called a clear GIF (Graphics Interchange Format), also known as a pixel tag or
Web beacon. A clear GIF is a line of code that we place on our websites or in
e-mails which allows us to analyze our advertising and the general usage
patterns of visitors to our websites. These help us better manage content on
our site by informing us what content or promotions are effective. Unless you
consent, we do not collect personally identifiable information from you through
the use of web beacons. You may not disable Web beacons.
Log Files. Like most standard website servers, we
use log files. Log files track Internet protocol (IP) addresses, browser type,
Internet service provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks. We utilize this information to analyze trends,
administer the site, prevent fraud, track website navigation in the aggregate,
and gather broad demographic information for aggregate use.
Flash Cookies. Flash cookies, also known as local
shared objects, are used to store preferences such as video volume, or display
content based on what you view on our site using the Adobe Flash Player. Flash
cookies are not stored through the browser. Advertisers and third party service
providers may use Flash cookies to collect and store information. Information
about disabling Flash cookies may be found at www.adobe.com. If you disable
Flash cookies, you may lose some features or functionality on our site.
Indirect Collection – Social Networking
The website permits you to use a third party social networking
platform such as Facebook, Pinterest, Twitter, and Google+. This includes use
of social media plugins such as Facebook "Like", Tweet, Pinterest "Pin,"
Google "+1" buttons, etc. When you use these social networking
platforms and plugins, your username and password for the available service or
collected from you on these services may be shared with us. When you use social
networking platforms and plugins, you share your information with them and
may be able to collect information about you, including your activity or may
notify your connections on the social networking platform about your use of the
Company's websites. Such services may allow your activity to be monitored across
multiple websites for purposes of delivering more targeted advertising. Please
note that their own privacy polices apply and we encourage you to read them. We
may add new social networking plugins and buttons to our websites from time to
Indirect Collection – Third Party Advertising
We may employ over time various different advertising or
remarketing services that serve you targeted advertisements to make your online
experience more focused to your interests. These services may place a
remarketing pixel and/or on the website in order to recognize your browser and
serve advertisements that relate to prior searches and activities you
participate in on the Website. We will not run interest-based advertising
campaigns that collect personally identifiable information (PII) including, but
not limited to, email addresses, telephone numbers and credit card numbers. We
will not use or associate personally identifiable information with remarketing
lists, cookies, data feeds or other anonymous identifiers. We will not use or
associate targeting information, such as demographics or location, with any
personally identifiable information collected from the ad or its landing
We will not share any personally identifiable information
with Google through our remarketing tag or any product data feeds which might
be associated with our ads.
We may use third party services we to manage these
technologies and to serve advertisements on our Website. For example, we may employ
technology that pairs specific advertisements our site and others with searches
that you run on our website. In order to provide this type of targeted
advertising. We will not run interest-based advertising campaigns that collect
personally identifiable information (PII) other than anonymous persistent
identifiers. We will not track your ad preferences by email addresses,
telephone numbers, or credit card numbers. We will not use or associate
personally identifiable information with remarketing lists, cookies, data feeds
or other anonymous identifiers. We also use Google Analytics and Site Master to
analyze your use of our Website and the use of others. Analytical data is kept
How do we use your information?
Our main goal in collecting information is to improve the
site and our mobile app to provide you with the best possible experience on
both. For example, by using the information we
collect, we can provide you with an easy to use and readily available forum to
subscribe to ComplyDQ services.
We will also use your personal information to:
you of other products or services available from Company and our affiliates
you to participate in online transactions
online content so that is applies to you and your interests
you with advertising targeted on your interests
our products, services, and website better
analyze and do research on our users' demographics and behavior
investigate and prevent activities that may violate our policies or be illegal
you to use our service to track your compliance.
Who is collecting information?
and our affiliates and service providers will have access to your personal
account information. When you are on our site or in our mobile app and are
asked for personal information, you are sharing that information with Company
and our affiliates and service providers. If personal data is to be collected
and/or maintained by any company other than Company or its affiliates, we will
try to notify you on the website or in an updated version of this Privacy
Policy. If you do not want your data to be shared, you can choose not to allow
the transfer by not using that particular service.
Other websites to which we link may collect personally
identifiable information about you when you visit those sites. The information
practices of other websites linked to our websites are not covered by this
With whom does Company share my information?
We will not disclose any of your personally identifiable
information except when we have your permission or under special circumstances,
such as when we believe in good faith that the law requires it or under the
circumstances described below. These are some of the ways that your information
may be disclosed:
We occasionally hire other companies to provide limited
services on our behalf, including packaging, delivering, or mailing, website
development and operation, answering customer questions about products or
services, sending postal mail or email, analyzing website use, processing
payments, providing investor information and processing data. We will only
provide those companies the information they need to deliver the service, and
they are contractually prohibited from using that information for any other
Data in the Aggregate
We may disclose "blinded" aggregated data and
user statistics to prospective partners and other third parties. Blinded data
is data that does not identify an individual person.
We also may disclose your information in special cases.
For example, when we believe that we must disclose information to identify,
contact or bring legal action against someone who may be violating our Terms of
Use, or may be causing injury to or interference with our rights or property,
other website users or customers and their information, or anyone else who may
be harmed by such activities. Company and our service providers may disclose,
access or monitor your personal information when we believe in good faith that
the law requires it and for administrative and other purposes that we deem
necessary to maintain, service and improve our products and services and our
As we continue to develop our business, we may buy or sell
businesses or assets. In such transactions, confidential customer information
generally is one of the transferred business assets. In the event of a
transaction involving the sale of some or all of Company's businesses, customer
and site visitor information may be one of the transferred assets and may be
disclosed in connection with negotiations relating to a proposed transaction.
In such case, the transferred information may become subject to a different
How can I control my personal information?
We offer our customers choices for the collection, use and
sharing of personal information. You may contact us at [email protected] if you wish to view,
edit, or delete your personal information from our database, and we will use
commercially reasonable efforts to accommodate your request.
If you believe that any inaccurate or inappropriate
information has been obtained or provided to others through your use of this
website, you should contact a representative of Company at [email protected].
How does Company protect financial-related
Keeping your personal financial information private is
very important to us. As a matter of policy and long-time business practice, we
do not sell information provided by our users. Any user statistics that we may
provide to prospective partners regarding financial matters are provided in the
aggregate only and do not include any personally identifiable information about
any individual user. We will transfer your credit card number, bank account
number or other personal information to the appropriate credit card company or
bank in order to process any online payments.
What security precautions are in place to
protect against the loss, misuse, or alteration of my information?
Because information sent through the Internet travels from
computer to computer throughout the world, when you give us information, that
information may be sent electronically to servers outside of the country where
you originally entered the information. Unfortunately, no data transmission
over the Internet can be guaranteed to be 100% secure. Except as specifically
stated, this site does not use security encryption measures. Information that
you disclose by use of this site (as with any site that is non-secure) and our
mobile app, by posting a message or using e-mail, potentially could be
collected and used by others. This may result in unsolicited messages from
third parties or use of such information by third parties for their own
purposes, legal or illegal. As a result, while we strive to protect your
personal information, we cannot ensure or warrant the security of any
information you transmit to us or from our services, and you do so at your own
risk. Once we receive your transmission, we use commercially reasonable efforts
to ensure its security on our systems.
To ensure that you will not receive recurring marketing or
other information from us unless you choose to, we will provide you with simple
instructions on each marketing email from Company for you to let us know that
you have chosen to stop receiving such emails from us.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose
information online, that information is accessible to other customers and
users. Ultimately, you are solely responsible for maintaining the secrecy of
your passwords and/or any account information. Please be careful and
responsible whenever you are online. When you or we end your customer
relationship with us, we will treat the information we have about you as if you
were still our customer.